Terms & Conditions
The domain name www.herdhorizons.com (hereinafter referred to as the “Website”) is owned and operated by Herd Horizons (hereinafter referred to as “Herd Horizons”, “we”, “us”, or “our”), a travel and trekking service provider based in India.
Herd Horizons provides the information, trekking services, destination tours, travel experiences, and related offerings contained on this Website or any of its pages to visitors and customers (hereinafter referred to as “you” or “your”) subject to the terms and conditions set out below, along with our Privacy Policy, Refund Policy, and any other applicable policies.
By accessing or using this Website, you agree to comply with and be bound by these Terms & Conditions.
1. Website Usage
The content of this Website is for general information and booking purposes only. We reserve the right to modify, update, or remove any content without prior notice.
While we strive to keep all information accurate and up to date, Herd Horizons does not guarantee the completeness, reliability, or accuracy of any information provided on the Website.
2. Booking and Payments
All trek and trip bookings are subject to availability.
A booking is confirmed only after the required advance payment is received.
Full payment must be completed before the trip start date.
Herd Horizons reserves the right to cancel bookings if payments are not completed within the specified timeline.
3. Pricing
All prices listed on the Website are subject to change without prior notice.
Prices may vary based on season, availability, and operational conditions.
Any additional costs not included in the itinerary must be borne by the participant.
4. Participant Responsibility
By booking a trek or trip with Herd Horizons, you acknowledge that:
Trekking and adventure travel involve inherent risks.
You are physically and mentally fit for the chosen trek or trip.
You agree to follow instructions provided by trek leaders and guides.
You are responsible for your personal belongings during the trip.
Herd Horizons shall not be liable for loss, theft, or damage of personal property.
5. Health and Safety
Participants must disclose any medical conditions before booking.
Herd Horizons reserves the right to refuse participation if a participant is found medically unfit or behaving in a way that compromises group safety.
In case of emergency evacuation or medical treatment, the cost shall be borne by the participant.
6. Itinerary Changes
Herd Horizons reserves the right to:
Modify itineraries
Change routes
Adjust schedules
Cancel trips
This may occur due to:
Weather conditions
Natural disasters
Government restrictions
Safety concerns
Operational reasons
Participant safety will always be the highest priority.
7. Cancellation Policy
All cancellations and refunds are subject to our Refund & Cancellation Policy available on the Website.
8. Intellectual Property
This Website contains material owned by or licensed to Herd Horizons including:
Text
Images
Graphics
Logos
Design elements
Reproduction or copying without written permission is prohibited.
9. Third-Party Links
This Website may include links to third-party websites for additional information or services.
Herd Horizons:
Does not endorse these websites
Is not responsible for their content
Is not liable for any damages resulting from their use
10. Unauthorized Use
Unauthorized use of this Website may result in claims for damages and/or legal action under applicable laws.
11. Limitation of Liability
Herd Horizons shall not be liable for:
Injuries
Illness
Accidents
Delays
Losses
Natural disasters
Weather disruptions
Transportation delays
Participation in trekking and travel activities is entirely at your own risk.
12. Governing Law
Your use of this Website and any dispute arising out of such use shall be governed by the laws of India.
13. Contact Information
For any questions regarding these Terms & Conditions, you may contact:
Herd Horizons
Email: support@herdhorizons.com
Website: www.herdhorizons.com
14. Risk Acknowledgement
Trekking and adventure travel involve inherent risks including but not limited to altitude sickness, injury, illness, accidents, natural hazards, unpredictable weather, and difficult terrain.
By booking a trip with Herd Horizons, participants acknowledge and accept these risks voluntarily. Participants agree that they are undertaking the trip at their own responsibility and understand that Herd Horizons, its guides, staff, and partners shall not be held liable for any injury, loss, accident, delay, or unforeseen circumstances occurring during the trip.
15. Mandatory Fitness
Participants must ensure that they are physically and mentally fit to undertake the trek or trip they have booked. Certain treks involve long walking hours, steep ascents, high altitude conditions, and physically demanding terrain.
Herd Horizons reserves the right to refuse participation or remove any participant from the trek if the participant is deemed physically unfit, medically unsuitable, or unable to continue safely. No refund shall be provided in such cases.
Participants with medical conditions must consult a qualified doctor before booking.
16. No-Refund Evacuation
In case a participant requires evacuation or leaves the trek voluntarily due to illness, injury, altitude sickness, personal reasons, or lack of fitness, no refund shall be provided for the remaining portion of the trip.
All evacuation expenses including transportation, medical treatment, rescue operations, or accommodation shall be borne entirely by the participant.
Herd Horizons will assist in arranging evacuation where possible but shall not be responsible for the cost or availability of evacuation services.
17. Itinerary Changes
Trip itineraries may be changed, modified, or cancelled due to weather conditions, natural hazards, road conditions, government restrictions, safety concerns, or other unforeseen circumstances.
The decision of the trek leader or Herd Horizons management shall be final in such situations and must be followed by all participants.
No refund shall be provided for itinerary changes made in the interest of safety.
18. Personal Responsibility
Participants are responsible for their personal belongings including luggage, equipment, electronics, and valuables during the trip.
Herd Horizons shall not be responsible for loss, theft, or damage to personal belongings during the trip.
19. Insurance Clause
Participants are strongly advised to obtain personal travel insurance covering accident, injury, evacuation, and medical emergencies.
Herd Horizons shall not be responsible for any medical or emergency expenses incurred during the trip.
By booking a trip with Herd Horizons, you agree to the Terms & Conditions, Refund Policy, and Privacy Policy and accept all associated travel risks and responsibilities.