This Privacy Policy describes how Herd Horizons (“we”, “our”, or “us”) collects, uses, and protects the information you provide when you visit our website or use our services. We are committed to ensuring that your privacy is protected. Any personal information you provide will only be used in accordance with this Privacy Policy.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you interact with our website, make an enquiry, or book a trip, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Address or location
- Emergency contact details
- Identification details if required for travel bookings
Booking Information
- Travel preferences
- Trip details
- Payment confirmation details
Technical Information
When you visit our website, we may automatically collect certain technical data including:
- IP address
- Browser type and device information
- Pages visited on our website
- Date and time of website access
This information helps us improve our website and user experience.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- Processing trip bookings and reservations
- Communicating important travel updates
- Providing customer support and responding to enquiries
- Sending booking confirmations and invoices
- Improving our website, services, and user experience
- Informing you about upcoming trips, offers, or updates (only if you opt in)
We only collect information necessary to provide and improve our services.
3. Payment Security
All payments made through our website are processed via secure third-party payment gateways. Herd Horizons does not store or process your credit or debit card details directly.
Payment providers follow industry security standards to protect your financial information.
4. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information.
However, we may share limited information with trusted partners when necessary to deliver our services, such as:
- Hotels or accommodation providers
- Transport operators
- Trek leaders and local guides
- Payment processing providers
- Government authorities if required by law
These partners are required to protect your information and use it only for service delivery purposes.
5. Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Understand visitor behavior
- Improve website functionality
- Analyze website traffic
You may disable cookies through your browser settings if you prefer, though some website features may not function properly.
6. Marketing Communications
If you provide your contact information, we may occasionally send updates about:
- Upcoming trips
- Travel offers
- Trekking announcements
- Newsletters
You may opt out of marketing communications at any time by contacting us or using the unsubscribe option included in our emails.
7. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, or disclosure.
While we take reasonable steps to protect your data, no internet transmission method can be guaranteed to be completely secure.
8. Third-Party Links
Our website may contain links to external websites for additional information or services.
Herd Horizons is not responsible for the privacy practices or content of these third-party websites, and users are encouraged to review their policies separately.
9. Your Data Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data where applicable
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
10. Changes to This Privacy Policy
Herd Horizons may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
We recommend reviewing this page occasionally to stay informed about how your information is protected.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Herd Horizons
Email: support@gmail.com
Phone: +91 8267081553
Website: www.herdhorizons.com